For your own enjoyment, you must keep to these guidelines:

• Wild Kids you must be at least 6 years old and 1 metre tall (3′ 4″)
• For all other activites at Wild Wood you must be at least 11 years old and 1.4 metres tall (4′ 7″)
• There is no upper age limit but our maximum weight limit is 130kg (20.5 stone)

Young children must be accompanied:

• Wild Kids: 6 & 7 yr olds to be accompanied by a paying adult maximum ratio of 1 adult to 2 children. Children aged 8+ may go on the Wild Kids course on their own, but an adult should remain on site
• All other Wild Wood activities: 11-13 yr olds to be accompanied by a paying adult maximum ratio of 1 adult to 6 children

Please dress for an outdoor, all-weather activity

• We will only suspend or cancel activities for very high winds, electrical storms or heavy snow that directly affect the safe operation of the site.

It’s all safe, but high

• All of Wild Wood, including Wild Kids, is designed for adventurous participants – we’re here to help you enjoy, but please book responsibly

Safety

• You will be protected by the Safe Roller Continuous Belay System and our rigorous safety procedures – please listen carefully to our safety briefing

Required:

• To go on Extreme Wild you must be at least 11 years old and 1.4 metres tall (4’ 7”)
• Consent forms must be completed for all under 18s
• If you are bringing children under 18 you are not directly related to you, you will need to have asked their parents to have approval to bring them to Wild Wood so you can sign them in
• 11-13 yr olds to be accompanied by a paying adult maximum ratio of 1 adult to 6 children

It’s all safe, but high

• Extreme Wild is designed for adventurous participants – we’re here to help you enjoy, but please book responsibly

Safety

• You will be protected by the Safe Roller Continuous Belay System and our rigorous safety procedures – please listen carefully to our safety briefing

How long the adventure lasts

• You are entitled to a single attempt on our double-level Extreme Wild course. Zips and Drops can be purchased at time of booking or on the day, depending on availability, for Extra Wild and Mega Wild.
• We recommend that you allow up to 1.5 hours to complete your adventure.  However, if you are part of a small group and are really fit and able with a clear run in front of you, you could complete the course in 45-75 minutes. So don’t rush, enjoy your time in the trees and maybe even set yourself some challenges!
• The length of an Extreme Wild Party varies from group to group. As a guide, they last for approximately 90 minutes from start to finish. If your group is particularly fit and able and have a clear run ahead of them then it may be less. However, on busy days parties can last for up to 2 hours. Please consider this when booking.

We recommend that you always book in advance

• We often get booked out, especially during weekends and school holidays

Please dress for an outdoor, all-weather activity

• We will only suspend or cancel activities for very high winds, electrical storms or heavy snow that directly affect the safe operation of the site.

Large groups:

• Up to 15 people: book your chosen activity online in the usual way
• 15-30 people: please book your group over two adjacent half hour slots – we will endeavour to have you all on the course together
• Special requirements: contact us for very large groups or particular needs

Other FAQs

• There is no time limit, but please be mindful of people behind you.
• Additional zips and drops cost just £5 when you book online, or pay at reception when you arrive
• It is not necsessary to wear a helmet for any of our activities
• Please arrive 15 mins early
• Trainers are ideal – no sandals please
• Seating & refreshments are available, spectators are welcome
• Dogs are welcome on a lead – please be aware that the site can be full of excited children
• Ample free parking is available on-site
• Wild Wood is in Guildford town, so you can also arrive by bus or train. Please see our ‘find us’ page for details
• Toilets (including disabled and baby changing facilities) are directly next door to our reception
• Our instructors are always on hand but they do not go round the course with you
• Wild Wood holds £10m of public liability insurance
• Wild Wood positively encourages all levels of ability to have a go. However, for participants who may require specialist equipment or who you feel may need extra attention or supervision, we would ask you to contact us before booking so we can help you get the most out of your visit
• If you think you may have a medical or injury problem you should contact your doctor for further advice
• We don’t recommend you go on the course if you are pregnant

Cancellation policy:

• You can cancel your booking for any reason up to 7 days before the booked start time and receive a full refund. To do so please either call us on 0344 8800026 or email us at info@wildwood-adventure.com clearly telling us your name, the date and time of the booking and the reference number so we may cancel your booking and organise a refund to the card you made the initial booking with

Required:

• To go on Wild Kids you must be at least 6 years old and 1 metre tall (3’ 4”)
• Consent forms must be completed for all under 18s
• If you are bringing children under 18 you are not directly related to you, you will need to have asked their parents to have approval to bring them to Wild Wood so you can sign them in

Young children must be accompanied:

• Wild Kids: 6 & 7 yr olds to be accompanied by a paying adult maximum ratio of 1 adult to 2 children. Children aged 8+ may go on the Wild Kids course on their own, but an adult should remain on site

Please dress for an outdoor, all-weather activity

• We will only suspend or cancel activities for very high winds, electrical storms or heavy snow that directly affect the safe operation of the site.

It’s all safe, but high

• Wild Kids is designed for adventurous participants – we’re here to help you enjoy, but please book responsibly
• Please remember that this is a physical activity and we cannot rule out bumps and scrapes.

Safety

• You will be protected by the Safe Roller Continuous Belay System and our rigorous safety procedures – please listen carefully to our safety briefing.

We recommend that you always book in advance

• We often get booked out, especially during weekends and school holidays

Large groups:

• Up to 15 people: book your chosen activity online in the usual way
• 15-30 people: please book your group over two adjacent half hour slots – we will endeavour to have you all on the course together
• Special requirements: contact us for very large groups or particular needs

Other FAQs

• Each Wild Kids booking is for one hour – you can go around the courses as many times as you like in the time
• It is not necsessary to wear a helmet for any of our activities
• Please arrive 15 mins early
• Trainers are ideal – no sandals please
• Seating & refreshments are available, spectators are welcome
• Dogs are welcome on a lead – please be aware that the site can be full of excited children
• Ample free parking is available on-site
• Wild Wood is in Guildford town, so you can also arrive by bus or train. Please see our ‘find us’ page for details
• Toilets (including disabled and baby changing facilities) are directly next door to our reception
• Our instructors are always on hand but they do not go round the course with you
• Wild Wood holds £10m of public liability insurance
• Wild Wood positively encourages all levels of ability to have a go. However, for participants who may require specialist equipment or who you feel may need extra attention or supervision, we would ask you to contact us before booking so we can help you get the most out of your visit
• If you think you may have a medical or injury problem you should contact your doctor for further advice
• We don’t recommend you go on the course if you are pregnant

Cancellation policy:

• You can cancel your booking for any reason up to 7 days before the booked start time and receive a full refund. To do so please either call us on 0344 8800026 or email us at info@wildwood-adventure.com clearly telling us your name, the date and time of the booking and the reference number so we may cancel your booking and organise a refund to the card you made the initial booking with

Required:

• To go on Wild Kids Party you must be at least 8 years old and 1 metre tall (3′ 4″)
• To go on an Extreme Wild Party for children, you must be at least 11 years old and 1.4 metres tall (4′ 7″)
• To go on Extreme Wild Party for an adult you just need to be adventurous!
• Consent forms must be completed for all under 18s
• If you are bringing children under 18 you are not directly related to you, you will need to have asked their parents to have approval to bring them to Wild Wood so you can sign them in

How do I book a kids party?

• • For children over 8, click for Parties and then Wild Kids Party in the booking menu.
  • For children over 11, click for Parties and then Extreme Wild Party Kids in the booking menu.

Can I book a Wild Kids party for a group of children aged 6-7 years?

• • • We don’t offer parties for large groups of 6-7 year olds as they require a large number of participating adults to supervise on the course, and we find the children often still struggle with the course so don’t enjoy themselves as much! 5 years old are not permitted at any time on the course.
    • Alternatively, our sister company Craggy Island offers parties for children aged 5+ which do not require adult supervision. You can visit their website here.

I want to book a Wild Kids party for my child’s 8th birthday, what if some children aren’t quite 8?

• • • • • We can take groups with maximum of four 6-7 year olds in a party (with participating adults booked on to supervise at a ratio of one adult to every two 6-7 year olds included in the party numbers).

How do I book a Stag, Hen, birthday or any adult get together?

• • • Click on Parties in the booking menu and choose Extreme Wild Party Adult

Minimum?

• • • To receive a discount by booking a party you need to book a minimum of 10 spaces. The system will show the time slots have that many available on the day you have chosen

Maximum?

• • • You can book up to 15 on any half hour slot that is free. For larger groups please call us to see how best we can accommodate you. 0344 8800026

Can I book for party food?

Yes – right next door is the Daisy Chain Cafe they do a range of themed parties especially for Wild Kids and and Extreme Wild adventurers see here to view their party suggestions, photos and prices. Please contact them direct for booking details

Please dress for an outdoor, all-weather activity

• • • We will only suspend or cancel activities for very high winds, electrical storms or heavy snow that directly affect the safe operation of the site.

It’s all safe, but high

• • • Zip Zone is designed for adventurous participants – we are here to help you enjoy, but please book responsibly
    • Please remember that this is a physical activity and we cannot rule out bumps and scrapes

Safety

• • • You will be protected by the Safe Roller Continuous Belay System and our rigorous safety procedures – please listen carefully to our safety briefing

We recommend that you always book in advance

• • • We often get booked out, especially during weekends and school holidays

Large groups:

• • • Up to 15 people: book your chosen activity online in the usual way
    • 15-30 people: please book your group over two adjacent half hour slots – we will endeavour to have you all on the course together
    • Special requirements: contact us for very large groups or particular needs

Other FAQs

• • • Each Zip Zone booking is for one hour
    • It is not necsessary to wear a helmet for any of our activities
    • Please arrive 15 mins early
    • Trainers are ideal, no sandals please
    • Seating & refreshments are available, spectators are welcome
    • Dogs are welcome on a lead – please be aware that the site can be full of excited children
    • Ample free parking is available on-site
    • Wild Wood is in Guildford town, so you can also arrive by bus or train. Please see our find us page for details
    • Toilets (including disabled and baby changing facilities) are directly next door to our reception
    • Our instructors are always on hand but they do not go round the course with you
    • Wild Wood holds £10m of public liability insurance
    • Wild Wood positively encourages all levels of ability to have a go. However, for participants who may require specialist equipment or who you feel may need extra attention or supervision, we would ask you to contact us before booking so we can help you get the most out of your visit
    • If you think you may have a medical or injury problem you should contact your doctor for further advice
    • We don’t recommend you go on the course if you are pregnant

Cancellation policy:

• • • You can cancel your booking for any reason up to 7 days before the booked start time and receive a full refund. To do so please either call us on 0344 8800026 or email us at info@wildwood-adventure.com clearly telling us your name, the date and time of the booking and the reference number so we may cancel your booking and organise a refund to the card you made the initial booking with

Why can’t I book on line?

• • • There are just too many options – please send us an email at booking@wildwood-adventure.com and we’ll be in touch to help plan your event!

Why is this more suitable as team building than the ‘Extreme Wild’ course?

• • • We have specific challenges in this zone designed so that you need team work to meet their demands. You simply won’t get up the Jacobs Ladder or build the crate stack without careful coordination and problem solving skills.

What age groups are the Wild Trials aimed at?

• • • We have suitable challenges for all age groups above 11. So great for Scouts and guides and schools
    • However, corporate groups or any adult team wanting some team building is our most popular booking

Can I book this for a stag or hen party?

• • • Yes you can!

Other FAQs

• • • It is not necsessary to wear a helmet for any of our activities
    • Please arrive 15 mins early
    • Trainers are ideal – no sandals please
    • Seating & refreshments are available, spectators are welcome
    • Dogs are welcome on a lead – please be aware that the site can be full of excited children
    • Ample free parking is available on-site
    • Wild Wood is in Guildford town, so you can also arrive by bus or train. Please see our ‘find us’ page for details
    • Toilets (including disabled and baby changing facilities) are directly next door to our reception
    • Our instructors are always on hand but they do not go round the course with you
    • Wild Wood holds £10m of public liability insurance
    • Wild Wood positively encourages all levels of ability to have a go. However, for participants who may require specialist equipment or who you feel may need extra attention or supervision, we would ask you to contact us before booking so we can help you get the most out of your visit
    • If you think you may have a medical or injury problem you should contact your doctor for further advice
    • We don’t recommend you go on the course if you are pregnant