FAQ's

We do not recommend that you bring your phone or camera up onto the course. However, if you do wish to take them up, we ask that all devices are securely attached to you to avoid items being dropped or damaged.

For health and safety reasons, we recommend that pregnant people do not partake in Wild Wood Adventures.

Please do not take bags up onto the courses to avoid risk of injury and/or your bag being snagged on the course. We offer lockers in our locked compound area to store any belongings in, please ask a member of staff before you begin your adventure.

Please wear comfortable clothing and suitable footwear such as trainers. Open toed sandals and heels are not permitted.

It is recommended that you book your adventure ahead of your visit to avoid disappointment. However, booking is not essential and we do accept walk-ins should we have availability.

The maximum weight for our courses is 130kg (20.5 stone).

Extreme Wild is designed for ages 11+ and Wild Kids is designed for ages 5+. Ages stated are guidelines, not restrictions. Please check individual course requirements when booking.

There is no maximum height to take part on our courses. The minimum height is 1m for Wild Kids and 1.4m for Extreme Wild.

Where possible, we will try our best to accommodate the moving of bookings, subject to availability.

During bad weather, Wild Wood will remain open, and your bookings will go ahead. Wild Wood adventures are great fun, no matter the weather!

In the event of high winds and lightning, we will temporarily close the courses whilst the conditions pass. Please contact us in the event that your booking is affected.

Please arrive 15 minutes before the start time of your booking.

Dogs are welcome on leads and must be located with a supervising adult at all times. Dogs cannot be left unattended at any time – please be aware that the site can be full of excited children.

There is ample free customer parking onsite, including space for coaches. If you are bringing a coach, please contact us prior to your visit.

Please contact us as soon as possible to let us know that you are running late and we will try our best to accommodate your booking, subject to availability.

When you create your booking, you will receive a confirmation email containing your waivers. Please ensure that your waivers are completed by all participants ahead of your visit to avoid delayed start times.

We have our 100m Big Zip Finale on our Extreme Wild course. Wild Kids has a mini zip line, with various zips in between the trees.

You can book The Drop or The Leap of Faith as an add-on during the booking process, or when you check-in at Reception.

The maximum weight for our courses is 130kg (20.5 stone).

Extreme Wild is designed for ages 11+ and Wild Kids is designed for ages 5+. Ages stated are guidelines, not restrictions. Please check individual course requirements when booking.

There is no maximum height to take part on our courses. The minimum height is 1m for Wild Kids and 1.4m for Extreme Wild.

For health and safety reasons, we recommend that pregnant people do not partake in Wild Wood Adventures.

Helmets are not allowed during Wild Kids and Extreme Wild, however helmets are mandatory during Wild Teams.

Wild Wood Adventures are physically challenging, with a small risk of injury. If you have a pre-existing medical condition that would affect your ability to successfully or safely complete the course, we recommend that you do not take part in our adventures. However, participation is at the customer's discretion and Wild Wood Adventure staff members are not medical experts and accept no liability from the advice given. Please advise your doctor/medical professional should you wish to receive appropriate advice.

Adult supervision is required for all children under the age of 14 years old.

Wild Kids:

5 – 7 years old
1 adult can supervise up to 2 children. The supervising adult needs to be located on the course.

8 years+
Adult supervision is required either on the course or from the ground.

Extreme Wild:

11 – 13 years old
1 adult can supervise up to 6 children. The supervising adult needs to be located on the course or on the ground.

14 years+
No supervision is required.

Adults supervising children ages 5 – 7 years old will need to join them up on the Wild Kids course.

When supervising children aged 8+ years old, the adult can be located either on the course or on the ground in our picnic and viewing area.

Wild Kids is designed for ages 5+. Ages stated are guidelines, not restrictions. Please check individual course requirements when booking.

The minimum height limit is 1 metre.

The Wild Kids course changes height throughout the trees depending on the obstacle, with the highest point reaching up to 4 metres.

Each Wild Kids booking is for one hour. Participants can go around the looped course as many times as they wish throughout the hour.

Extreme Wild is designed for ages 11+. Ages stated are guidelines, not restrictions. Please check individual course requirements when booking.

The minimum height limit is 1.4 metres.

The highest point on the Extreme Wild course is 50ft at the Dual Zip Finale.

Extreme Wild's duration can vary depending on the individual's pace. Typically, Extreme Wild can be completed in anything from 1 hour – 3 hours.

Yes! Extreme Wild is the perfect option for big kids and adults.

You can book any of our challenges including: the Rock Climbing wall, Gladiators Challenge, Jacob's Ladder, The Leap of Faith, Crate Stack and more.

Wild Teams is perfect for any corporate team building bookings, and youth groups such as schools and youth groups.

Please contact us as soon as possible if you wish to amend your booking numbers.

Please contact us as soon as possible if you wish to amend your booking and we will try our best to accommodate.

Once your group booking is confirmed, you will receive a booking confirmation containing a link to your waivers. These need to be completed ahead of your visit.

Please either complete the enquiry form seen here, or drop us an email and we will get back to you as soon as possible.

The minimum numbers for a Wild Teams booking is 12 participants. For any bookings over 32 participants, please contact us and we can make special arrangements to accommodate.

Once your booking is confirmed, we will send you over your group booking form. When making payment, you are welcome to process your payment over the phone with a member of our team, or you can pay upon arrival, or via invoice.

Wild Teams is an instructor led activity ranging from 1.5 hours – 3 hours, dependent on what activities have been booked.

We have ample free parking for all customers, including spaces for coaches. Please do alert us ahead of your visit if you are planning to bring a coach and we can ensure that there is space for you during busy times.

Yes! Party Wild can accommodate parties of children, older children, and adults. Please see here to book.

Included in your Party Wild booking is: your kitting up and safety briefing, entry onto our high ropes course, access to our picnic area, and a special party discount on your ticket prices!

Yes! Please do bring your birthday/party cake. We do have our Kiosk Café onsite, which you are welcome to purchase light refreshments from such as hot drinks, soft drinks, cake, crisps and chocolate.

We do have our Kiosk Café onsite, which you are welcome to purchase light refreshments from such as hot drinks, soft drinks, cake, crisps and chocolate.

During bad weather, Wild Wood will remain open, and your bookings will go ahead. Wild Wood adventures are great fun, no matter the weather!

In the event of high winds and lightning, we will temporarily close the courses whilst the conditions pass. Please contact us in the event that your booking is affected.

Parents/adults can supervise and watch either from the course or from the ground (dependent on supervision rules). On the ground, we have our picnic and viewing area located under the forest canopy, equipped with multiple picnic benches.

Adults do not need to take part on the courses, however, this is dependent on the supervision rules. Please see our Supervision FAQs for more information.

All party bookings are placed together on the course at the same time (or one after the other), however, party bookings do not have exclusive use of the course at any one time.

You can buy gift cards here.

You can redeem your gift card online during the booking process. Please enter your code to redeem your chosen amount.

No, the balance can be spent across various transactions.

Please contact us to check your balance.

All Wild Wood gift card vouchers are valid for 12 months from issue.

We strive to reduce as much waste as possible and therefore only offer digital gift cards to be in line with our environmental credentials.

Gift cards can be redeemed against all of our adventures and refreshments in our Kiosk Café.

We are located in Stoke Park, Guildford, Surrey, GU1 1HB.

You can find us on Google Maps here.

There is ample free customer parking onsite, including space for coaches. If you are bringing a coach, please contact us prior to your visit.

Guildford London Road train station is located a 15 minute walk away from Wild Wood and provides trains direct to Central London.

Buses 3, 34 and 35 all stop at Guildford College bus stop, located at the end of the access road (Lido Road).

Each participant taking part on one of our activities will need to complete a registration form waiver before your activity takes place.

You can find our waiver here.

We advise that your waivers are completed before you visit us to ensure that your safety briefing and kitting up process is as quick as possible. Complete your waiver here.

However, if you are unable to register before your visit, you are welcome to register with our Reception team. Please do allow enough time before your session starts (15 mins) to complete your waiver.

Each participant taking part on one of our activities will need to complete a registration form waiver before your activity takes place, including each participant within a group booking. 

You can send the waiver individually to each participant to sign, or if you are bringing minors, you can sign on their behalf within one waiver.

You can find our waiver here.